Water damage, including flood damage, presents a repair problem
that is solved efficiently and quickly by a ServiceMaster Clean
Repair Representative. Contact us anytime, 24 hours a day, and
our water damage repair service process begins immediately.
Our
customers are guaranteed the best quality and service during what
can be a catastrophic loss to your home and its contents, or your
place of business. ServiceMaster's flood and water damage repair
services provide solutions for everything from carpet / floor
drying processes and odour removal to mechanical equipment and
electronics cleaning and restoring.
Our
national network of highly trained water damage repair professionals
guarantees a rapid response to your call, a fair price, with a
job done quickly and expertly.
Flood/Water
Damage Emergency Tips
Dos
- If the
outside temperature is moderate to hot, use dehumidifiers if
available.
- Use fans
to circulate the air and assist drying.
- Remove
as much water as possible by mopping and blotting.
- Wipe furniture
dry.
- Lift draperies
off carpet, loop through a non-metal coat hangar, and place
hangar on the drapery rod.
- Prop up
wet furniture cushions for even drying.
- Remove
wet area rugs or other floor coverings.
- Open furniture
drawers, closet doors and luggage to enhance drying.
- Move photos,
paintings and art objects to a safe, dry location.
- Remove
wet fabrics and dry them as soon as possible. Hang furs and
leather goods to dry separately at room temperature.
- Remove
damp books from shelves and spread out to dry.
- If damage
occurs during a cool season, leave heat on; if in summer, use
an air conditioner if available.
Don'ts
- Do not
use an ordinary household vacuum to remove water.
- Do not
use electrical appliances while on wet carpet or wet floors.
- Do not
go into rooms with standing water if the electricity is on.
- Do not
lift tacked down carpet without professional help. Lifting the
carpet incorrectly could promote shrinkage.
- Do not
wait to call for professional help. Damage from the water and
bacteria growth can begin within hours.
MORE ABOUT OUR WATER / FLOOD RESTORATION PROCESS
ServiceMaster understands that water damage restoration is an
emergency business. That’s why we are on call 24 hours a day,
seven days a week. The fast action that ServiceMaster provides
is imperative to reduce suffering and save money for both the
building owner and the insurance company. The primary purpose
of the emergency service is to preserve, protect and secure the
property from further damage. Water damage claims increase substantially
if prompt action is not taken to contain the damage.
The cleaning professionals at ServiceMaster use the latest products,
procedures and equipment to assure the highest level of cleaning
performance and protection for property and furnishings. Ours
is a six-step process using the latest equipment and supplies:
- Inspection
and assessment
- Water
removal
- Anti-microbial
application
- Drying:
air movement
- Drying:
dehumidifying
- Drying:
monitoring
By having the right equipment, and understanding the principles
involved in the water damage restoration process, we can accurately
estimate the total cost of the work, thereby saving our clients
hundreds or thousands of dollars.
On-site Carpet and Wood Floor Drying
At ServiceMaster, we believe in doing the job right the right
way. Typically in water loss, the flooring is one of the major
concerns. ServiceMaster provides on-site carpet and wood floor
drying.
On-site carpet drying
Factors to be considered when drying carpet:
- Age and
condition of carpet
If a carpet is so old that it is a better value to replace than
attempt restoration, ServiceMaster will let you know. ServiceMaster
uses resources such as ITEL Corp. to determine exact value of
carpeting.
- Length
of time carpet was exposed to water
Most carpets can withstand water for up to three days. Immediate
response to your loss is critical. In most cases ServiceMaster
can be on-site within two to four hours.
- Type of
water
Types of water affect the restoration process. There are basically
three types of water losses.
1. Black water: sewage back-up or run-off water. These losses
are hazardous and should be handled with caution.
2. Clean water: water from a clean source; no debris.
3. Grey water: this is water that is not necessarily clean,
but not hazardous (washing machine and dishwasher overflow,
for example).
- Temperature
of the water
A hot water heater with very warm water will affect the glue
which is used to hold the carpet fibers together.
On-site wood floor drying
Factors to be considered when drying wood floors:
- Wood floors
are very sensitive; proper drying is critical.
- Wood naturally
holds water; up to 10 percent depending on the type of floor.
- Wood can
absorb another five to 10 percent without showing any noticeable
effects. Within a few days, the floor can not hold the water
anymore and it will expand, causing cupping or crowning. At
this point it is very difficult to restore.
- Emergency
response is critical for any damage to wood floors.
To find
a ServiceMaster Clean Flood and Water Damage Repair Representative
near you, please make a selection from our drop down lists HERE.
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